The Diploma in Hospitality Management (Patisserie & Baking) course is designed for learners who wish to work in the hospitality industry as well as gain proficiency in baking. Besides acquiring knowledge and skills required for Food & Beverage positions, learners will also be trained in the basic art of baking breads, pastries and cakes. Learners will also gain useful work experience through the 6-month industry attachment programme.
On completion of the course, learners should be able:
- To demonstrate basic knowledge and understanding of hospitality management.
- To design and produce basic breads, cakes and pastries.
- To perform basic hospitality and food & beverage functions.
- To display soft skills such as communication, creativity, teamwork and work ethic.
Title: Tourism and Hospitality Industry
This unit will provide learners with a basic knowledge and understanding of the tourism and hospitality industry. Topics include tour guiding, travel planning, and eco-tourism.
FOOD AND BEVERAGE MODULES :
Title: Service Marketing
This unit will equip learners with knowledge and understanding of the basic principles of marketing. Topics include the marketing mix, market research, market analysis and electronic marketing. Learners will learn how to apply marketing theories in a hospitality setting.
Title: Food & Beverage Operations
This unit aims to equip learners with knowledge and practical skills required in a food and beverage environment. Topics include food and cuisines, alcoholic and non-alcoholic beverages, table-setting and serving techniques.
Title: Communication Skill
This unit aims to develop learners’ ability to listen, speak, read and write in basic business English. Topics include communication models, body language, oral communication, written communication. Learners will also learn English for the hospitality industry.